Hitcents and Pan-Oston Install First Utopia Self-Scan Checkout Lane
MORGANTOWN, Ky. – Jan. 23, 2007- Hitcents and Pan-Oston today announced the official
grand opening of Utopia Self-Scan for public use at IGA store 36 in Morgantown, Kentucky. After
many hours from the dedicated Hitcents and Pan-Oston staffs this dream has become reality.
Utopia was patented as the first convertible checkout unit, allowing a traditional cashier lane to be
converted into a self-checkout unit and vice versa in minutes. Utopia can be connected to existing
checkout lanes in a store, without impact to store layout.
Utopia utilizes biometric authentication for store attendant access and customer loyalty programs.
Instead of scanning cards for loyalty programs, common at most stores, a user can insert a
thumb into the Utopia console that electronically reads the thumbprint. Customer service is also
enhanced with unique Mobile Attendant Stations which allow self-checkout attendants to approve
purchases or reset errors with a mobile handheld device.
President Chris Mills said “I feel that today was the start of a long and prosperous future of a very
successful Self-Scan solution. Hitcents started this process with Pan-Oston in early May and we
have accomplished a daunting task in such a short time frame. I can’t wait to see what the years
to come will bring.”
The lanes were open between 7:00 a.m. and 6:00 p.m. today. In 11 hours 253 transactions were
successfully completed on the Self-Scan units - over 250 people used the system today.
Pan-Oston brings many years of experience in retail cabinetry and store front-end design, and
currently manufactures checkout lanes for Wal-Mart, Target, Michaels, and many others. Hitcents
designs and produces the software for Utopia Self-Scan, offering a unique, user-friendly interface
to raise the self-checkout process to a whole new level.
About Pan-Oston
Pan-Oston relocated its headquarters and US operations to Bowling Green,
Ky. in 2005 and has been recognized as a leading fixture manufacturer in
North America for more than 28 years. In addition to North America, the
company boasts sales to Asia, South America, the Caribbean, New Zealand,
Australia, and Europe. For more information, visit www.panoston.com.
Hitcents and Pan-Oston technicians had five hours on location to set up the first Utopia Self-Scan checkout lane.
The first Utopia self-checkout guest completes her transaction.